пинко Основы Разъяснения
пинко Основы Разъяснения
Blog Article
The player from Germany is complaining about the lengthy verification process. His account is verified.
Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.
The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.
No, i do not want to sent something to you. i do not want to waste my time. i had nice expirience with your casinos, who ask a lot of documents and after i sent all what you need, to block me without saying some real reason.
The player from Japan had made winnings of $680 but before he could withdraw, his account had become inaccessible. Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf.
Маленькое меню чуть ниже позволяет легко перейти повсечастно одну из центральных страниц ставок: главная, лайв, мультивид (для того, чтобы им обращаться, надо в дальнейшем зарегистрироваться вдобавок добавить что-либо в избранное), календарь, результаты, статистика.
Thanks for sharing your feedback.We appreciate your kind comments.We’re glad you feel satisfied with our product overall and game quality,but we are sorry to hear that you’re having difficulties with the verification.
The player was asked ссылка to complete KYC verification, which was accepted, but the payout was delayed. After continuous follow-up, the casino confirmed the refund was processed. The player received the transaction confirmation and informed the Complaints Team, leading to the complaint being marked as resolved.
The player from Brazil deposited money to the casino on May 14th, 2024. However, as of May 15th, the deposit had not been reflected in the casino account. The casino attributed the delay to problems with the payment provider, despite the player providing proof of the PIX transaction.
The player confirmed passing full KYC verification and winning without an active bonus. Eventually, the withdrawal was approved, and the complaint was marked as resolved by us.
After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.
The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Germany is dissatisfied with withdrawal process. The player confirmed the issue was resolved.
The player from Germany is experiencing difficulties withdrawing their funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.